PRIVACY POLICY
Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide your data. Failure to provide the data has no consequences. This only applies insofar as no other information is provided in the subsequent processing operations. "Personal data" means any information relating to an identified or identifiable natural person.
Server log files
You can visit our websites without providing any personal information.
Each time you access our website, usage data is transmitted to us or our web hosting provider/IT service provider by your internet browser and stored in log data files (so-called server log files). These stored data include, for example, the name of the accessed page, date and time of access, IP address, amount of data transferred, and the requesting provider. The processing is carried out on the basis of Art. 6(1)(f) GDPR, due to our overriding legitimate interest in ensuring the trouble-free operation of our website and improving our services.
Contact
Responsible person/Data protection officer
Contact us at any time. The contact details of the person responsible for data processing can be found in our legal notice.
You can contact our data protection officers directly at: datenschutz@swg.de
Proactive contact of the customer by e-mail
If you initiate business contact with us via email, we will only collect your personal data (name, email address, message text) to the extent provided by you. The data processing serves the purpose of handling and responding to your inquiry.
If the contact is made to take pre-contractual steps (e.g. product inquiries, offer requests) or concerns an existing contract, this processing is based on Art. 6(1)(b) GDPR.
If the contact is made for other reasons, the processing is based on Art. 6(1)(f) GDPR due to our overriding legitimate interest in handling and responding to your request. In this case, you have the right to object at any time to processing based on Art. 6(1)(f) GDPR for reasons arising from your particular situation.
We use your email address only to process your inquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Collection and processing when using the contact form
When using the contact form, we only collect your personal data (name, email address, message text) to the extent provided by you. The data processing is for the purpose of establishing contact.
If the contact is made to take pre-contractual steps (e.g. product inquiries, offer requests) or concerns an existing contract, this processing is based on Art. 6(1)(b) GDPR.
If the contact is made for other reasons, the processing is based on Art. 6(1)(f) GDPR due to our overriding legitimate interest in handling and responding to your request. In this case, you have the right to object at any time to processing based on Art. 6(1)(f) GDPR for reasons arising from your particular situation.
We use your email address only to process your inquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Collection and processing for Applications via E-Mail
Website visitors may apply via email for open positions advertised on our website. In this case, we only collect your personal data to the extent you provide it. This includes your contact details (e.g. name, email address, phone number), information about your professional qualifications and education, information about further professional training, and performance-related evidence. The data processing is for the purpose of establishing contact and deciding on the establishment of an employment relationship with you. The provision of data is necessary to carry out the application process. The processing of your personal data is based on Art. 6(1)(b) GDPR in conjunction with § 26(1) BDSG (German Federal Data Protection Act) for the implementation of pre-contractual measures (application process as initiation of employment contract). If you have given us your consent to process your personal data for inclusion in our applicant pool, e.g. by checking a box, the processing is based on Art. 6(1)(a) GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until the revocation. If special categories of personal data within the meaning of Art. 9(1) GDPR (e.g. information about the degree of disability) are requested during the application process, this is done on the basis of Art. 9(2)(b) GDPR to enable us to exercise our rights and fulfill our obligations under employment, social security, and social protection law. We store your personal data as long as necessary for the decision on your application. Your data will then be deleted no later than six months after the conclusion of the application process, unless you have consented to further processing and use. If an employment relationship arises following the application process, the provided data will be processed further for the purposes of the employment relationship on the basis of Art. 6(1)(b) GDPR in conjunction with § 26(1) BDSG and transferred to your personnel file.
Collection and Processing When Using the Application Form
When using the application form, we only collect your personal data to the extent you provide it. This includes your contact details (e.g. name, email address, phone number), information about your professional qualifications and education, information about further professional training, and performance-related evidence. The data processing is for the purpose of establishing contact and deciding on the establishment of an employment relationship with you. The provision of data is necessary to carry out the application process. The processing of your personal data is based on Art. 6(1)(b) GDPR in conjunction with § 26(1) BDSG for the implementation of pre-contractual measures (application process as initiation of employment contract). If you have given us your consent to process your personal data for inclusion in our applicant pool, e.g. by checking a box, the processing is based on Art. 6(1)(a) GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until the revocation. If special categories of personal data within the meaning of Art. 9(1) GDPR (e.g. information about the degree of disability) are requested during the application process, this is done on the basis of Art. 9(2)(b) GDPR to enable us to exercise our rights and fulfill our obligations under employment, social security, and social protection law. We store your personal data as long as necessary for the decision on your application. Your data will then be deleted no later than six months after the conclusion of the application process, unless you have consented to further processing and use. If an employment relationship arises following the application process, the provided data will be processed further for the purposes of the employment relationship on the basis of Art. 6(1)(b) GDPR in conjunction with § 26(1) BDSG and transferred to your personnel file.
Customer account and orders
Customer account
When creating a customer account, we collect your personal data to the extent specified in the registration form. The purpose of the data processing is to enhance your shopping experience and to simplify order processing. The processing is based on your consent pursuant to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent before its withdrawal. Your customer account will then be deleted.
Collection, processing, and transfer of personal data in orders
When placing an order, we collect and process your personal data only to the extent necessary for fulfilling and processing your order and for handling your inquiries. Providing the data is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is carried out based on Art. 6 (1) lit. b GDPR and is required for the performance of a contract with you. Your data may be passed on to, for example, the shipping companies and dropshipping providers you have selected, payment service providers, order processing service providers, and IT service providers. In all cases, we strictly observe the legal requirements. The scope of data transmission is limited to a minimum.
Advertising
Use of your personal data for the sending of postal advertising
We use your personal data (name, address), which we have received in the course of selling a product or service, to send you postal advertising, provided you have not objected to this use. The provision of this data is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is based on Art. 6 (1) lit. f GDPR, stemming from our overriding legitimate interest in direct marketing. You can object to the use of your address data at any time by notifying us. Contact details for submitting an objection can be found in the legal notice (imprint).
Use of Email Address for Sending Newsletters
We use your email address to send you information and offers via newsletter, provided you have given your explicit consent. The data processing serves solely the purpose of promotional communication. We process your email address as well as any additional information you may have voluntarily provided during the newsletter sign-up process. The processing is based on Art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time without affecting the lawfulness of processing based on your consent before the withdrawal. You may unsubscribe from the newsletter at any time by using the unsubscribe link included in each newsletter or by contacting us directly. Your email address will then be removed from the mailing list.
Despite removal from the mailing list, we may continue to store your email address in a so-called blacklist to prevent you from receiving newsletters from us in the future. This storage is based on Art. 6 (1) lit. f GDPR and reflects both our and your legitimate interest in preventing further email marketing to your address. You have the right to object to this processing of your personal data at any time on grounds relating to your particular situation.
Use of Email Address for Direct Advertising
We use your email address, which we have received in the course of selling a product or service, to send you electronic advertising for our own goods or services that are similar to those you have already purchased from us, provided you have not objected to this use. The provision of the email address is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is based on Art. 6 (1) lit. f GDPR from our overriding legitimate interest in direct advertising. You can object to the use of your email address at any time by notifying us. The contact details for submitting an objection can be found in the legal notice. You can also use the unsubscribe link provided in the promotional email. This does not incur any costs other than the transmission costs according to the basic rates.
Merchandise management
Use of an external merchandise management system
We use a merchandise management system in the course of order processing for the purposes of contractual processing. For this purpose your personal data as collected in the course of the order will be sent to
plentysystems AG, Bürgermeister-Brunner-Straße 15, 34117 Kassel, Germany
The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is carried out based on Art. 6 (1) lit. b GDPR.
Credit check
Data collection and processing as part of a credit check
If we provide goods or services in advance—for example, in the case of payment by invoice or direct debit—we reserve the right to obtain a credit report based on mathematical and statistical methods from:
SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany. For this purpose, we transmit the personal data required for the credit check to SCHUFA and use the information received about the statistical probability of a payment default to make a balanced decision regarding the initiation, execution, or termination of the contractual relationship. The credit report may include probability values (score values), which are calculated on the basis of scientifically recognized mathematical-statistical methods. Address data, among other factors, may be included in the score calculation. Your legitimate interests are taken into account in accordance with the legal requirements.
The purpose of the data processing is to assess creditworthiness for initiating a contractual relationship. Processing is based on Art. 6 (1) lit. f GDPR and serves our overriding legitimate interest in protecting against payment defaults when providing goods or services in advance. You have the right to object at any time, for reasons arising from your particular situation, to this processing of your personal data based on Art. 6 (1) lit. f GDPR by notifying us accordingly. The provision of data is necessary for the conclusion of a contract using your selected method of payment. Failure to provide the data means the contract cannot be concluded using your preferred payment method.
Cookies
Our website uses cookies. Cookies are small text files which are saved in a user’s internet browser or by the user’s internet browser on their computer system. When a user calls up a website, a cookie may be saved on the user’s operating system. This cookie contains a characteristic character string which allows the browser to be clearly identified when the website is called up again.
Cookies will be stored on your computer. You therefore have full control over the use of cookies. By choosing corresponding technical settings in your internet browser, you can be notified before the setting of cookies and you can decide whether to accept this setting in each individual case as well as prevent the storage of cookies and transmission of the data they contain. Cookies which have already been saved may be deleted at any time. We would, however, like to point out that this may prevent you from making full use of all the functions of this website.
Using the links below, you can find out how to manage cookies (or deactivate them, among other things) in major browsers:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Technically necessary cookies
Insofar as no other information is given in the data protection declaration below we use only these technically necessary cookies cookies to make our offering more user-friendly, effective and secure. Cookies also allow our systems to recognise your browser after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. These services require the browser to be recognised again after a page change.
Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our largely justified interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our range of services.
You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR, for reasons relating to your personal situation.
Use of CookieBar Plug-in
Our website uses the CookieBar plug-in from Frontend Studios GmbH (Treppenstraße 12-14, 34117 Kassel; “CookieBar”).
The tool enables you to grant consents to data processing via the website, in particular the placing of cookies, and to make use of your right of revocation for consents already granted.
The processing of data serves the purpose of obtaining necessary consents for data processing and to document these, thereby complying with statutory obligations. Cookies may be deployed for this purpose. In this process the following information, inter alia, can be collected and transmitted to CookieBar: Date and time of the page retrieval, information on the browser and device you are using, anonymised IP address, opt-in and opt-out data. This data will not be forwarded to other third parties. The data processing is carried out on the basis of Article 6(1)(c) GDPR to comply with a legal obligation.
More information about the CookieBar Plug-in can be found at: https://marketplace.plentymarkets.com/plugins/storefront/widgets/cookiebar_4809
Analysis and Advertising
Use of the Google Analytics
Our website uses the web analysis service Google Analytics from Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you are ordinarily resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google responsible for processing your data and for compliance with the applicable data protection legislation. The processing of data serves to analyse this website and its visitors and for marketing and advertising purposes.
Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services to the website operator relating to website and internet use. In this process the following information, inter alia, can be collected: IP address, date and time of the website access, click path, information on the browser and the device you are using, the pages visited, referrer URL (website via which you accessed our website), location data, purchasing activities. The IP address transmitted from your browser within the scope of Google Analytics is not associated with any other data held by Google.
Google Analytics uses technology such as cookies, web storage in the browser and tracking pixels which enable an analysis of your use of the website. The information generated by these regarding your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymisation is activated on this website. Google uses this to shorten your IP address beforehand within Member States of the European Union or in other signatories to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
The data processing, particularly the placing of cookies, is carried out with your consent on the basis of Article 6(1)(a) GDPR. You can withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal. You can find more detailed information on the terms and conditions of use and data protection at https://www.google.com/analytics/terms/de.html and/or at https://www.google.de/intl/de/policies/ and at https://policies.google.com/technologies/cookies?hl=de.
Plug-ins
Use of Google reCAPTCHA
Our website uses the reCAPTCHA service by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller responsible for your data if you have your habitual residence in the European Economic Area or Switzerland. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for compliance with applicable data protection laws.
The request serves to distinguish whether the input was made by a human or automatic machine processing. For this purpose your input will be transmitted to Google and used by them further. In addition, the IP address and any other data required by Google for the reCAPTCHA service will be transferred to Google. This data will be processed by Google within the EU and potentially also in the USA.
Processing is carried out on the basis of Article 6(1)f) GDPR due to our legitimate interest in protecting our website from automated spying, misuse and SPAM. On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you and carried out in accordance with Article 6(1)(f) GDPR.
You can find more detailed information on Google reCAPTCHA and the associated data protection declaration at: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy.
Use of Google invisible reCAPTCHA
Our website uses the invisible reCAPTCHA service by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). This serves to distinguish whether the input was made by a human or automatic machine processing. In the background, Google collects and analyses usage data which is also used by invisible reCaptcha to distinguish between regular users and bots. For this purpose your input will be transmitted to Google and further used there. In addition, the IP address and, where applicable, other data required by Google for the invisible reCAPTCHA service will be transmitted to Google. This data will be processed by Google within the European Union and, where necessary, also in the USA.
The processing is carried out on the basis of Article 6(1)(f) GDPR due to our legitimate interest in protecting our website against automated spying, misuse and SPAM. On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you and carried out in accordance with Article 6(1)(f) GDPR.
You can find more detailed information on Google reCAPTCHA and the associated data privacy policy at: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy.
Use of YouTube
Our website uses the function for embedding YouTube videos by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube"). YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
This feature shows YouTube videos in an iFrame on the website. The option "advanced privacy mode" is enabled here. This prevents YouTube from storing information on visitors to the website. It is only if you watch a video that information is transmitted to and stored by YouTube. Your data may be transmitted to the USA.
The data processing is carried out on the basis of Article 6(1)(f ) GDPR due to our legitimate interest in the needs-based and targeted design of the website. On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you and carried out in accordance with Article 6(1)(f) GDPR. Further information on the data collected and used by YouTube and Google and your associated rights and options for protecting your privacy can be found in YouTube’s privacy policy (https://www.youtube.com/t/privacy).
Use of Anchor Design Software Design FiX
We offer you the free use of the anchor design software DesignFix on our website. With the help of the anchor design software DesignFiX, users such as engineers, planners or craftsmen can carry out mechanical and chemical heavy-duty anchor design under static loads as well as under the action of earthquakes. DesignFiX takes into account internationally recognised design rules such as the European directive ETAG 001 and EN 1992-4:2018, method A.
DesignFiX is a product of ZiWu-Soft EDV Systeme GmbH, Daimlerstr. 3, 75210 Keltern (information according to §5 TGM). To download the software free of charge, you will be redirected to the website of the operator. More information on the handling of collected data on the DesignFix website can be found here.
Use of Rapidmail
We use the newsletter tool Rapidmail provided by Rapidmail GmbH (Wentzingerstraße 21, 79098 Freiburg im Breisgau, Germany; “Rapidmail”) to send mailings to our customers. Rapidmail enables us to design and send newsletters and other email campaigns efficiently.
As part of our collaboration with Rapidmail, your data is transferred to the platform and thereby to third parties. This particularly includes your email address and any other data required for sending the emails. Rapidmail processes this data within the European Union and, where applicable, in third countries.
There is no adequacy decision from the EU Commission for the United States. Data transfers to third countries are carried out, among other things, on the basis of standard contractual clauses as appropriate safeguards for the protection of personal data, which can be viewed here: https://www.rapidmail.de/datenschutz.
The processing is based on Art. 6 (1) lit. f GDPR, reflecting our legitimate interest in regularly providing you with information and offers.
You have the right to object at any time to the processing of your personal data based on Art. 6 (1) lit. f GDPR for reasons arising from your particular situation.
Further information on the collection and use of data by Rapidmail as well as their privacy policy can be found at: https://www.rapidmail.de/datenschutz.
Rights of persons affected and storage duration
Duration of storage
After full completion of the contract, the data will initially be stored for the duration of the warranty period and then retained in accordance with statutory retention periods, in particular those under tax and commercial law. After these periods have expired, the data will be deleted, unless you have consented to further processing and use.
Rights of the affected person
If the legal requirements are fulfilled, you have the following rights according to art. 15 to 20 GDPR: Right to information, correction, deletion, restriction of processing, data portability. You also have a right of objection against processing based on art. 6 (1) GDPR, and to processing for the purposes of direct marketing, according to art. 21 (1) GDPR.
Right to complain to the regulatory authority
You have the right to complain to the regulatory authority according to art. 77 GDPR if you believe that your data is not being processed legally.
Right to object
If the processing of personal data listed here is based on our legitimate interests pursuant to Article 6 (1) lit. f GDPR, you have the right to object to such processing at any time for reasons arising from your particular situation, with effect for the future.
Following your objection, the processing of the affected data will be stopped unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.
If the processing of personal data is for direct marketing purposes, you may object to this at any time by notifying us. Once an objection has been made, we will cease processing the affected data for direct marketing purposes.
last update: 22.10.2024